Bajaj Capital Reduces Background Check TAT by 80%

Industry: Financial Services · Solution: Traq-GPT AI Verification Agent

The Scenario

Bajaj Capital, a trusted name in financial services, was running background verification the way many organizations still do: case initiation by email, manual follow-ups, and a lot of waiting. The result was a process that dragged on for 21–30 days per hire, with insufficiency rates as high as 15–20% and discrepancy rates that kept HR chasing paperwork instead of onboarding talent.

Four issues stood out:

• Turnaround times of 21–30 days
• Manual case initiation via email
• High discrepancy and insufficiency rates
• Onboarding delays caused by inefficient workflows

What TraqCheck Did

TraqCheck replaced the email-driven process with Traq-GPT, giving Bajaj Capital:

• API-based case initiation, eliminating manual email handoffs
• Agentic workflows built for each individual check type
• Real-time criminal and employment verification, handled instantly by AI agents
• Seamless HRMS integration with Zimyo, so verification became part of the onboarding flow rather than a separate task

The Outcome

"TraqCheck has truly become an essential partner in our employee onboarding process… maintaining a 95%+ compliance rate while providing dedicated support at every step." — HR Operations Executive, Bajaj Capital

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The Pattern Behind Both Results

Grant Thornton and Bajaj Capital operate in different industries, at different scales, with different starting points. But the shift looks the same: manual, email-driven, human-dependent verification replaced by an AI agent that initiates, verifies, and escalates on its own — with people stepping in only when it actually matters.

That's the idea behind Traq-GPT: not a chatbot that answers questions about background checks, but a deterministic AI agent that runs them — collecting and verifying data from diverse sources, authenticating documents through proprietary forgery detection, interpreting results, flagging red flags, and managing escalations without waiting on a human to move things along.

What makes it possible:

• ISO & SOC-2 compliant platform
• Cloud-hosted with real-time analytics access
• Flexible, modular checks with API-first deployment
• Dedicated account manager for onboarding and scale
• Integrations with Workday, Darwinbox, Zimyo, and more

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Frequently Asked Questions

How much faster is TraqCheck than a manual background check process?
Results vary by organization and check complexity, but TraqCheck customers have seen turnaround time drop from 21–30 days to 5–6 days (Bajaj Capital) and from 7–10 days to 3–4 days (Grant Thornton) — reductions of roughly 60–80%.

What accuracy rate does TraqCheck's AI agent deliver?
Traq-GPT is built as a deterministic AI agent, targeting 99%+ accuracy through metadata validation rather than probabilistic estimation.

Does TraqCheck replace human reviewers entirely?
No. Traq-GPT automates initiation, verification, and interpretation, but uses smart escalation management with human-in-the-loop review for cases that need judgment calls.

What systems does TraqCheck integrate with?
TraqCheck integrates with HRMS and HCM platforms including Workday, Darwinbox, and Zimyo, with API-first deployment for custom workflows.

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See What Traq-GPT Can Do for Your Hiring Team

Faster onboarding. Fewer manual touchpoints. Compliance you don't have to chase.